Travel should inspire, it should be authentic, and it should reflect your passion and personality. Providing this is the driving force at Adventure Life. Travel with us goes beyond the ordinary by connecting with local people who share their hospitality with us, by sometimes getting a little muddy to gain a new perspective on a place, and by daring to make the journey to the world's most far flung places.

You are the key to what we do at Adventure Life. Bring your personality to your adventure; build it into your travels. We're here to help do just that and transform your travels into what they should be - inspiring, authentic, and completely you.

Adventure Life is a leader in small ship cruises and tailor made trips around the world. Based in the United States, we are soliciting requests for proposals to provide Trip Planner Assistant services.  Each assistant will be assigned to one to four Senior Trip Planners to support them in pre-booking and post-booking tasks such as reservation fulfillment, checking availability, placing holds with suppliers, and preparing quotations per requests by the senior agent.  Former Travel Industry or customer service experience is strongly recommended.

The majority of responsibilities involve reservation fulfillment Such duties include:

  • Ensuring that all trip details from flights to transfers to client data is appropriately understood and communicated to their suppliers around the world. This includes basic data entry of itinerary and customer details into their travel management system.
  • Confirming services with suppliers and making minor adjustments in itineraries per supplier constraints and customer requests.
  • Obtaining, checking and uploading relevant supplier bills for the finance department.
  • Answering customer routine questions via phone, email and chat. Editing and finalizing customer travel documents.
  • Providing general data maintenance on their website and email templates regarding changes in entrance requirements to countries, hours of operation of sites, transfer times, etc.
  • Being on call at least one week per month is also required to support their emergency phone line.

Expectations:

  • Must show registration with your local tax authority as an independent contractor.
  • Must provide services during the standard work hours of our company in the United States. Service hours may be modified from time to time to best serve company, but generally are from 8AM to 5PM Mountain Time.
  • Required to provide fast internet access that meets the company’s requirements (min 25 mbps), with possible backup internet highly recommended.
  • Required to provide and maintain computer hardware that meets the company’s requirements.
  • Must have a quiet workspace in your home
  • Experience with the cloud platforms we use is helpful - GMail, Google Docs, Google Sheets, Salesforce CRM, RingCentral Phone, Zoom Meetings, Cliq Messenger, Skype.

In general, the ability to work with little guidance and learn new skills independently is vital to success as a Virtual Assistant.   Excellent English skills are paramount for efficient communication with customers via email, phone, and online chat.  And of course, the successful contractor must be organized to address hundreds of accounts at once.  A typical day involves managing several dozen emails with overseas outfitters, conversing with clients about upcoming trips, and continual research to stay informed about the destinations.  Problem-solving and customer service skills are necessary.

To Apply:

Create a one minute video, telling about yourself and why you want to work with Adventure Life.  Also include a Coverletter, Resume, English Test results, and Typing Test results.

English Test: https://www.transparent.com/learn-english/proficiency-test.html  

Typing Test:   https://10fastfingers.com/typing-test/english

If you graduated from college in the last three years, please include transcripts - unofficial transcripts are acceptable.

Open for submissions until November 20th. First interviews will be scheduled for end of November 2021 with immediate start date or 2 weeks out.

UPLOAD ALL REQUIRED DOCUMENTS.  INCOMPLETE APPLICATIONS WILL NOT BE ACCEPTED.

Adventure Life is a dynamic leader in the adventure travel industry and we're growing! We are seeking a full-time innovative web developer to join our team. The web developer will join a fast-paced development team where s/he will provide ongoing development of web-based tools for managing travel services, website updates, CRM management, analytics tool development, and API integrations.  Applicants must be capable in both front-end and back-end programming.

Developers must be able to think critically and contribute to the planning process within the full scope of a project’s development.  This position requires the ability to work both independently and within a team.

Hours Required: Mon - Fri 8 AM to 5:30 PM MST.

Required Experience

5 years back-end (LAMP) development experience

5 years front-end (JS, CSS, HTML) development experience

Utilized programming framework like Symfony

Excellent English oral and written skills



Required Skills

PHP (OOP)

MySQL

JavaScript (vanilla, ajax, and jQuery)

CSS

HTML


Additional Skills Preferred but not required:

Salesforce programming (Apex, Lightning)

UI / UX

Experience in multi-project management

To Apply:

Create a one minute video, telling about yourself and why you want to work with Adventure Life.  Also include a Coverletter, Resume, English Test results, and Typing Test results.

English Test:  https://10fastfingers.com/typing-test/english

Typing Test:   https://www.transparent.com/learn-english/proficiency-test.html

If you graduated from college in the last three years, please include transcripts - unofficial transcripts are acceptable.

Should you be selected after the Round 1 of hiring reviews, you will be given a day-long coding task to complete as a screening for hire. You will be paid for your time for this project, but it is considered Round 2 of hiring review and not an offer of long-term contract. 

Position open until filled. We are seeking to find someone to fulfill a long-term role, however the original contract will be only for 3 months trial basis, to be renewed at a year or two-year length thereafter. 

Adventure Life